‎02-11-2016 02:42 PM
Hello,
We've been using MEGA V1R13 and we've started receiving an error "Mapping Failed: OK" on the Web Client when users try to login.
Users of the Windows client can login.
Please advise.
‎02-11-2016 02:44 PM - edited ‎02-11-2016 02:45 PM
Hello
'Mapping failed' usually means no profile could be identified during the login process.
This prevents connexion.
Please Open a case so that we can perform further investigations.