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Download Center

Download new and previously released versions, hotfixes, and add-ons

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Set of materials with information on how to use and maintain any version of HOPEX

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A repository of information related to HOPEX

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Case Portal

Manage and track service inquiries and support tickets

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Release Notes

Stay current on the latest support information, releases news and updates

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Discuss with your peers and find product solutions and insights here

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A catalog to access features and data available in the Platform

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Activity in Product Hub

Resolved! Can two instances share the same Public URL in V5

We have QA, EDU, POC instances in V4 Hopex environment, we are able to login to all the three using the same URL in V4, there is a dropdown in environment to pick an environment in the login page.  Does it work the same in V5, can I give same public ...

pgunna by Super Contributor
  • 2 replies
  • 0 kudos

Count Number of Objects Using ERQL

Is there a way to count the number of objects using ERQL?In SQL, there is a count(*) or count distinct function that returns a number based on the criteria in the where clause.Is there an equivalent of this in ERQL?Thank you!

Hide title from diagram describing an object box

Hello, We would like to hide or not display the title of the gray box when using the "Display diagram describing the object" feature.   It seems redundant (same as) with the title of the green box inside. See  picture below for details. Is it possibl...


Resolved! SAML2 Single SingOn

Hello, Getting the following error and ends in access_denied any idea: The signature verified correctly with the key contained in the signature, but that key is not trustedregards, 

Resolved! cannot download secure server toolkit

hello, im trying to download the toolkit and request for the access, but this error apearthe link is broken or something else? or maybe can anyone please share the toolkit?thank you 

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asephg by MEGA Partner
  • 2 replies
  • 1 kudos

How to define sub-capability dependencies?

Hello,I am trying to draw a diagram showing dependencies between sub-capabilities.Specifically, i am working with a Functionality map - but same issue happens with a Business. Capability map.The issue is summarized in picture belowI am simply trying ...


Resolved! Basic Auth vs API Key (HOPEX V5 and forward)

Starting from HOPEX V5 the method for authentication for API has evolved. With a Basic Auth.With an API Key (preferred choice)   Former Bearer Token is not available in V5. Oauth2 Authentication is not supported for the moment for API calls.   Depend...

basicAuth.png oguimard_0-1678959250029.png oguimard_1-1678959271270.png oguimard_2-1678959520817.png

Build an Organizational Chart in HOPEX programmatically

Hello,We are consuming an API using Java to populate Org-Unit details like the Org-Unit Manager and respective Sub-Org Units. The client wants to build the complete Organizational Chart programmatically using the data populated. Kindly share your sug...

windows security pop-up in Hopex portal

Hi Community,In the authentication page of IT Architecture we get windows security pop-up that requets for additionnal login and password.Can you please help us to get rid off this pop-up. Best regardsAsmaa

abaidas by Super Contributor
  • 4 replies
  • 0 kudos

Resolved! Problem with UAS at first access

Hello, As we use Hopex V2R1 which is out of support, I need your help. We've just activate the UAS component (for SSO) and it works when someone is already using Hopex, but at the first access (first in the morning, or when no use during around 30min...

image-2021-12-07-10-25-26-237.png Capture.PNG
PBugnet by Super Contributor
  • 5 replies
  • 3 kudos

Regarding Reference Architecture & EA Repository

Hi, I am seeking for some guidance on how can we create and manage Reference Architecture & EA Repository using Hopex. I would like to preserve Ref Architecture diagrams, patterns diagrams and decision tree in the repository. Was wondering if you cou...

aseth by Contributor
  • 13 replies
  • 7 kudos

Data Access Rule for "Business Capability"

Hi, I created a DAR to restrict editing on "Business Capability" to only a specific "Person group".The DAR is working as expected for the attributes and green folder links, but not for yellow folder ones (e.g. Business capability fulfillment). I made...

How to model write only access to data store?

Hi,I am trying to understand how to model a "write" only access to a data store.I am following documentation on this page: Using Data StoresHere is the relevant screenshot:But there doesn't seem to way to set "write-only" access on the data store obj...


diagram samples

Dear Collegaues,I'm looking for diagram samples for application systems, applications, IT services. I would like to find Application structure, App. deployment architecture, Technical Architecture, etc. diagrams.Can I find it somewhere in the Mega co...

pusztait by New Contributor
  • 1 replies
  • 1 kudos

Research using process code

Hello, After modeling out organizational processes, we started assigning unique codes to each process to help identify it. When search for the process using its code nothing appears as the search feature doesn't include a search using the code. Could...

It is possible connect Hopex with Virtual server?

Hi community. We are using HOPEX and it is connected with Service Desk application.Question, it is possible to connect HOPEX with a Virtual Server in order to obtain information about the Virtual server?

RNS by MEGA Partner
  • 1 replies
  • 0 kudos

Resolved! Question about Hopex.core.migrate package

I have installed hopex v5 CP6 bundle and was able to create instance and create reference to existing v4 SystemDB and Data.  When I tried to perform "Environment Automatic upgrade" I got a pop-up message "hopex.core.migrate" is not installed.  Do I n...

pgunna by Super Contributor
  • 1 replies
  • 0 kudos
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