Unable to start HAS Instance Manager

[aseph]

Hi all, 

i am doing fresh install for HAS instance with installer version 5.0.3+1351,

but now unable to start the service and localhost:30100 refused to connect, how to fix this?

Thanks!

[asephg]

hi,  

yes i have tried to run the service manually

no log available, i only have this in my folder

[oguimard · Accepted solution]

Hello,

Ensure you have properly installed the prerequisite :

• Microsoft  .net 6 Hosting Bundle https://dotnet.microsoft.com/en-us/download/dotnet/6.0 

Then Check the logs of

•  the setup (the file will be next to the exe you launched
• the HAS Instance manager located here C:\...\HOPEX Application Server\logs
• Check the Windows event

[AHassan]

Hi,
Did you try to run the service manually from "services"?

Also the logs on the below path can be helpful to find the reason:

C:\ProgramData\MEGA\Hopex Application Server\logs