ITPM Training - Take a break! Create Application inventory

[Claire]

Take a few minutes to think about how you would create an inventory of the applications used in your organization.

Where would you start? Who would you work with? What kind of information would be harder to get? How will HOPEX help you manage these first steps?

[LaurentVernet]

1/ Find out if there is an existing "repository" within the company.

2/ (YES) If it exists, understand its data model: name, type, description of classes and attributes defining the applications and their attributes.

2'/ (NO) Collect IS applications 'manually', get in touch with 'historical' experts: Production Manager, Application Manager. Excel files have probably been created to manage the list of applications. This needs to be consolidated, checked against operational reality and updated.

3/ Use the Excel templates for importing HOPEX applications to create, match or transform existing data.

Information that is difficult to collect :
Lifecycle information: Application start and end dates,
Application owner:

are often difficult to obtain. In the long term, they enable effective management of the risks and responsibilities associated with applications.