This is a significant recognition for HOPEX as an easy-to-use EA solution
For the second year in a row, MEGA has being named a 2021 Gartner Peer Insights Customer’s Choice for Enterprise Architecture Tools with the highest overall rating within the category: 4.8 out of 5 stars. The distinction is based on 76 verified reviews submitted, in the past 12 months, by users.
Some of the reviews are particularly outstanding:
SYSTEMS ARCHITECTURE AND MOBILE SOLUTION in the Education Industry
“Excellent tool for Enterprise Architecture modeling and change tracking., It allows us to keep our as-is architecture up to date and plan ahead for our next to-be model.”
ENTERPRISE ARCHITECT in the Government Industry
"The solution implementation process has allowed generating added value for the government development plan programs, integrating the projects into the strategy. The management of each of the domains has occurred gradually, due to the size of the organizational structure, since it is made up of more than 20 organizations, the project has been planned in a timeline of more than 10 years."
Senior Engineer in the Services Industry
“It is one of the IT Business Management in the market. Clear tools for road mapping any software or product development.”
The list of verified customer reviews is available on Gartner Peer Insights Customer’s Choice website.
Because customer satisfaction is key in our strategy and approach
At MEGA, customers are at the heart of our strategy. We listen to customer feedback through Gartner Peer Insights of course, but also through our quarterly Customer Advisory Board, through the MEGA Community which brings together thousands of users, and through our consulting teams who closely support our clients in implementing their transformation projects.
In my experience, customer satisfaction with EA tools is based on 3 main elements:
- Ability to demonstrate value internally – Enterprise architecture is often misunderstood by business departments: architects are mostly seen as a control body and not enough as a business accelerator. With an EA platform like HOPEX, Enterprise architects can directly support business projects with concrete deliverables, automation and business content. For example, architects can support Security Directors (CISOs) by providing up-to-date application inventory and related regulatory requirements, allowing them to easily assess application compliance.
- Ease of use: this has become an absolute “must have” today
- Relationship – Proving support is part of MEGA’s DNA. We care about our customers’ success and we assist them in the best possible way to implement their projects.
How do we exactly make the difference?
MEGA uniquely combines leading software with an experienced Services team that accompanies our customers along their projects. We offer technical expertise and integration services, as well as business support to provide all our clients with a 30-year experience in business transformation and IT governance.
MEGA has chosen to focus on a business-outcome-driven Enterprise Architecture approach based on practical rather than theoretical considerations, and the approach is embedded in our solutions. It includes key components like automatic data import to save time on data collection, extensive collaborative features with an intuitive UX to ease stakeholder adoption, and measurable return on investment.
Enterprise architects can deliver fast and tangible results to business stakeholders and become influential body in their organizations.
I believe that a pragmatic approach that helps our customers become influential combined with a powerful and simple solution helped us receive such good reviews this year from the 75 customers worldwide who participated. We thank them all warmly and will continue to invest in cutting edge technology and innovation!
Gartner Peer Insights Customers’ Choice constitutes the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
The Gartner Peer Insights Customers’ Choice badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
