04-03-2020 10:02 PM - edited 04-03-2020 10:04 PM
Hello,
We have the following issue:
Organizational Processes: Changing a participant doesn’t change the Org-Unit associated to the operation
1.Creation of an Operation in the participant Swimlane of an Organizational Process diagram
As expected, both the Org-Unit and Participant are “Trading Support” in this case
2. We want to change the participant (another team does those steps now), so we remove the Org-Unit in the assignment properties of that participant for another one.
PROBLEM: We can see that the link with the previous participant is still there in the swimlane, even though there is no assignment of two org-units in the participant
This is further confirmed if we do an explore on that Operation:
EXPECTED: Mega Hopex would unlink the previous Org-Unit in the Operation if we unlinked it at the participant level and re-add a new one if attached at participant level.
(In this case: Operations Optimizations would replace Trading Support at the Org-Unit level of that Operation)
Is it a normal behavior or is it a bug ?
Thank you
05-03-2020 09:11 PM
Thanks again for your answer.
I have opened Case 00091290
05-03-2020 06:29 PM
OK I was not doing the test right, you need to have a least an operation within the participant to reproduce the issue. So this is not the same bug, it is a sync issue with the org unit / operation link used by the RACI.
I also had another case in mind (moving an operation from a participant to another), but yours is indeed not ok, so I think this is a new bug.
Could you create a case please ?
05-03-2020 05:43 PM - edited 05-03-2020 05:43 PM
Hi Olivier,
Thanks for your answer.
I just updated to HOPEX V3.00.03 (7.87.5455.0) in our DEV environment.
It does not seem to work in the fat client.
I tried to revert back to "Trading Support" and here is the result:
05-03-2020 04:27 PM
OK
I could find a BUG 7442 which looks similar (although the operating mode is relying on the tabular entry in web client, but same symptoms) which has been fixed in V2R1 U03 CP02
a quick test in diagramming editor (still in web client, but it must work the same) shows it works in the latests CPs for these versions
- it works in V2R1 U03 CP 05 - HOPEX V2R1 U03.05 (7.85.5360.0)
- it works in V3 CP03 - HOPEX V3.00.03 (7.87.5455.0)
05-03-2020 04:09 PM
Hi,
Thanks for your answer.
There is the same issue both in V2R1 U03.01 (7.85.5072.5081) and V3.00.02 (7.87.5382.0000)
05-03-2020 04:07 PM
Hi,
This must be a bug, but I think this has been solved in a CP ; In which version are you ?
olg
05-03-2020 03:58 PM
Hi Lars,
Thank you for your answer.
The RACI doesn't seem to be the problem here.
At the participant level, as expected, it only shows the correct Org-Unit.
05-03-2020 10:10 AM
I can see you have RACI enabled, try and have a look at the RACI tab for the Participant, which I suspect to be the "problem".
You can also disable RACI from Tools-->Options-->Business Process and Architecture.
/Lars