‎15-03-2018 06:38 PM
Hello,
I recently installed Hopex V2R1 in a customer and after I started the environment creation, had to abort it due some server memory constraints. After I upgraded the memory of the server, I tried again to create the environment, using the same name of environment as before. That led to some erratic behavior of Hopex. And after some help of the support, I was told that, if the environment creation is aborted, the best practice is to drop the databases related to the environment and then recreate the environment.
I tried to search the documentation for this information, but couldn´t find anywhere. Considering that this task is that critital for Hopex, I think that, at least, a warning should be put in the Environment Creation part of Installation and Deployment or Administration documentation.
I think this could save lots of time for newbies in the Hopex Installation.
Best Regards.
‎07-09-2018 10:21 PM
Hello,
Im not sure if you are aware but we have recently launched our new Hopex Customer Ideas page. This allows you to submit something that you think may be a good improvement for our software. It can be found here:
https://community.mega.com/t5/HOPEX-Customer-Ideas/idb-p/hopex-idea