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Org-Processes: Changing a participant doesn’t change the Org-Unit associated to the operation

RGenin
Trusted Contributor

Hello, 

 

We have the following issue:

 

Organizational Processes: Changing a participant doesn’t change the Org-Unit associated to the operation

 

1.Creation of an Operation in the participant Swimlane of an Organizational Process diagram

RGenin_0-1583355645723.png

As expected, both the Org-Unit and Participant are “Trading Support” in this case

RGenin_1-1583355645727.png

 

2. We want to change the participant (another team does those steps now), so we remove the Org-Unit in the assignment properties of that participant for another one.

RGenin_2-1583355645735.png

RGenin_3-1583355645738.png

RGenin_4-1583355645742.png

RGenin_5-1583355645747.png

 

PROBLEM:  We can see that the link with the previous participant is still there in the swimlane, even though there is no assignment of two org-units in the participant

RGenin_6-1583355645754.png

This is further confirmed if we do an explore on that Operation:

RGenin_7-1583355645762.png

 

 

EXPECTED: Mega Hopex would unlink the previous Org-Unit in the Operation if we unlinked it at the participant level and re-add a new one if attached at participant level.

(In this case: Operations Optimizations would replace Trading Support at the Org-Unit level of that Operation)

 

Is it a normal behavior or is it a bug ?

 

Thank you

8 Replies

RGenin
Trusted Contributor

Thanks again for your answer.
I have opened Case 00091290

OK I was not doing the test right, you need to have a least an operation within the participant to reproduce the issue. So this is not the same bug, it is a sync issue with the org unit / operation link used by the RACI.

 

I also had another case in mind (moving an operation from a participant to another), but yours is indeed not ok, so I think this is a new bug.

 

Could you create a case please ?

 

 

 

 

RGenin
Trusted Contributor

Hi Olivier, 

Thanks for your answer.

I just updated to  HOPEX V3.00.03 (7.87.5455.0) in our DEV environment.

It does not seem to work in the fat client.

I tried to revert back to "Trading Support" and here is the result:

 
 

Snag_3d65a9a.png

 

 

 

OK

 

I could find a BUG 7442 which looks similar (although the operating mode is relying on the tabular entry in web client, but same symptoms) which has been fixed in V2R1 U03 CP02

 

a quick test in diagramming editor (still in web client, but it must work the same) shows it works in the latests CPs for these versions

 

- it works in V2R1 U03 CP 05 - HOPEX V2R1 U03.05 (7.85.5360.0)

- it works in V3 CP03 - HOPEX V3.00.03 (7.87.5455.0)

 

 

RGenin
Trusted Contributor

Hi, 

Thanks for your answer.

There is the same issue both in V2R1 U03.01 (7.85.5072.5081) and V3.00.02 (7.87.5382.0000)

OLeGuellec
MEGA
MEGA

Hi,

 

This must be a bug, but I think this has been solved in a CP ; In which version are you ?

 

olg

RGenin
Trusted Contributor

Hi Lars, 

Thank you for your answer.

The RACI doesn't seem to be the problem here.

At the participant level, as expected, it only shows the correct Org-Unit.

RGenin_0-1583420291137.png

 

LMeden
MEGA Partner
MEGA Partner

I can see you have RACI enabled, try and have a look at the RACI tab for the Participant, which I suspect to be the "problem".

You can also disable RACI from Tools-->Options-->Business Process and Architecture.

/Lars