The given key was not present in the dictionary. ({"IsAuthenticated":false})

[Arunakiri]

hello ,

We are getting this issue when We login into the webclient  , Could you please guide us .

Authentication failed:
The given key was not present in the dictionary. ({"IsAuthenticated":false})

[jhorber · Accepted solution]

Hello Arunakiri

It will be dififcult to help you only with these elements

Please open a case so that we can perform further investigations.

A more detailed description with screenshots and logs will be requested