Cannot perform operation because the session is not open

[AHassan]

Hi,

After importing a logical backup, I am getting this message in Mega.exe "Cannot perform operation because the session is not open". Also in Mega Administration, when I click on the Environment, nothing happens, no username/password box.

Screenshots attached.

Please guide.

Thanks

Asim

[AHassan · Accepted solution]

Thanks Jerome.

Issue resolved, there was an entry in log file as "The request exceeds the maximum allowed database size of 11 GB".

My DB was already 11 Gb, so I created some space by removing unnecessary files and it is working now.

Regards,

Asim

[jhorber]

Hello asimhassan

There may be an issue with the database server.

• Check error log.
• Run RDBMS diagnostic tool: http://community.mega.com/t5/custom/page/page-id/mega-kb-solution?sid=501D00000012eNpIAI