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Upgrading V1R2 CP 6.0 to CP 7.0

rafgutierrezc90
Trusted Contributor

Hi, we are trying to install CP7.0. But the installation couldnĀ“t complete.

 

Before run the Install Wizard, we stop the IIS and Mega Site Service Provider, after a few minutes the wizard stop and show that was interrupted and the system has not been modify.

 

What can i do ? 

 

 

Problema Mega.JPG EventViewer.JPG

 

 

2 Replies

Thank you Jerome. 

jhorber
MEGA
MEGA

Hello 

 

"Error code 1603" is a generic installshield error

Please open a case so that we can perform further investigations.

Jerome