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Upgrading V1R2 CP 6.0 to CP 7.0

rafgutierrezc90
Trusted Contributor

Hi, we are trying to install CP7.0. But the installation couldn´t complete.

 

Before run the Install Wizard, we stop the IIS and Mega Site Service Provider, after a few minutes the wizard stop and show that was interrupted and the system has not been modify.

 

What can i do ? 

 

 

Problema Mega.JPG EventViewer.JPG

 

 

2 Replies

Thank you Jerome. 

jhorber
MEGA
MEGA

Hello 

 

"Error code 1603" is a generic installshield error

Please open a case so that we can perform further investigations.

Jerome