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‎12-04-2016 12:22 PM
hi,
when our client try to generate document from mega 2009 sp 5 CP 11 ( document on the organization chart) we get an error msg "script error :
the member of the collection required does not exist "at line ..
: Microsft word "
i tried to generate only the diagram and names but still the same msg
thanks
Solved! Go to Solution.
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‎28-04-2016 08:24 PM - edited ‎28-04-2016 08:26 PM
Hello Yassine
This looks like a technical error.
However as MEGA 2009 is no longer supported I do not suggest to open a case.
If you replicate the error with HOPEX V1R2-V1R3, you can open a case.
I you have to go further in MEGA 2009, I suggest you develop the descriptor from scratch (from zero)
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‎13-04-2016 02:37 PM
hi
i have one but not clear , i tried in my pc and it was generating ok but the post of client ( windows 8 and office 2013) no only for the organization but for other object (process) with personel chart are ok
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‎13-04-2016 01:50 PM
Hi,
Is it possible to post some detail of the descriptor, code/screenshot ?
kr,
Wim
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