14-05-2019 10:01 PM
Hi all,
We have a problem with the generation of website in SVG format: All the special characters such as ç, é,è, ect don't show correctly whereas it is all fine with jpeg or png.
Hopex Fat Client // Hopex Web Client / Png / JPEG
SVG on Website
Did someone have the same issue or do you know how to fix that ?
Thanks !
Solved! Go to Solution.
22-10-2020 05:43 PM
Thanks for the updates.
I also have confirmed the issue has been resolved on V2R1U3CP7.
Merv
22-10-2020 05:07 PM
Yes, Raphael and I have confirmed the issue has been resolved on V2R1U3CP7. Thanks for the updates.
-Philip
22-10-2020 05:01 PM
Finally the issue was fixed in CP7 of HOPEX V2R1 Update 3
29-05-2020 10:25 PM
Hi all !
Thanks both of you for your replies !
Indeed it works with JEPGs and PNGs but our website is generated with SVGs.
We found the quality much appealing, with images much sharper and better defined. Also, we have a lot of pages, and the size is decreased by a lot. Furthermore, it is all text so much better for indexing/search-ability.
I'm available if you need me to provide more info.
Thanks again,
Raphaël
29-05-2020 10:05 PM
Hi Phil,
I have a similar case. I will provide more info on your the case comments.
Merv
29-05-2020 09:59 PM
Hi Raphael,
Thanks for submitting the case to Support. I will be the contact support rep for this case. Please let me know if you have any questions as I will contact you directly through email.
Thanks,
Philip
29-05-2020 09:57 PM
Hi Mervin,
Thanks for the info. I do see another existing case related to this issue. As you mentioned it will be resolved on coming CP7, do you know if there is any workaround for Raphael?
-Philip
29-05-2020 09:57 PM
Hi RGinin,
To avoid the problem with Special characters, did you try with other image format like PNG?
regards,
Merv
29-05-2020 09:51 PM
Hi RGenin
This problem is going to be solved, probably on HOPEX V2R1 Update 3 CP7.
Regards,
Mervin
29-05-2020 09:23 PM
Sill the case with CP6.
Case opened.