Website generation with SVG format - Problem with Special characters

[RGenin]

Hi all, 

We have a problem with the generation of website in SVG format: All the special characters such as ç, é,è, ect don't show correctly whereas it is all fine with jpeg or png.

Hopex Fat Client // Hopex Web Client / Png / JPEG

SVG on Website

Did someone have the same issue or do you know how to fix that ?

Thanks !

[mjimenez]

Thanks for the updates.
I also have confirmed the issue has been resolved on V2R1U3CP7.

Merv

[png · Accepted solution]

Yes, Raphael and I have confirmed the issue has been resolved on V2R1U3CP7. Thanks for the updates.

-Philip

[jhorber]

Finally the issue was fixed in CP7 of HOPEX V2R1 Update 3

[RGenin]

Hi all !
Thanks both of you for your replies !

Indeed it works with JEPGs and PNGs but our website is generated with SVGs. 

We found the quality much appealing, with images much sharper and better defined. Also, we have a lot of pages, and the size is decreased by a lot. Furthermore, it is all text so much better for indexing/search-ability.

I'm available if you need me to provide more info.

Thanks again,

Raphaël 

[mjimenez]

Hi Phil,

I have a similar case. I will provide more info on your the case comments.

Merv 

[png]

Hi Raphael,

Thanks for submitting the case to Support. I will be the contact support rep for this case. Please let me know if you have any questions as I will contact you directly through email.

Thanks,

Philip

[png]

Hi Mervin,

Thanks for the info. I do see another existing case related to this issue. As you mentioned it will be resolved on coming CP7, do you know if there is any workaround for Raphael?

-Philip

[mjimenez]

Hi RGinin,

To avoid the problem with Special characters, did you try with other image format like PNG?

regards,

Merv

[mjimenez]

Hi RGenin

This problem is going to be solved, probably on HOPEX V2R1 Update 3 CP7.

Regards,

Mervin

[RGenin]

Sill the case with CP6.

Case opened.