02-12-2016 06:59 PM
Hello,
I am trying to unlock a diagram of a user other than me (I have admin privileges and the ability to unlock objects) in our MEGA V1R13 CP13 environment, however when I locate the diagram that is to be unlocked in the View Locks tool (from MEGA Windows client or from the MEGA Adminstration tool), it has a red lock icon next to it, and the "Unlock" right-click option is not enabled on the item.
I've read over many posts on locks, however I'm still confused as to why I am unable to unlock this item.
Please advise.
Solved! Go to Solution.
02-12-2016 10:07 PM
Thank you for the clarification Jerome.
02-12-2016 07:35 PM
Hello agreff
Lock management varies a with storage
With GBMS storage, it is possible to unlock a lock in administration
With RDBMS storage, it is imposible to unlock or delete a lock as long as the related workspace is not dispatched or discarded
See KB 00002933 http://community.mega.com/t5/custom/page/page-id/mega-kb-solution?sid=50120000000mr6tAAA