password

[vitalis]

hello,

i use mega 2009 SP 5  and i forgot a password to access to administration .How can i reset it. 

PS : i connect to administration with other profil and i try to edit the password but it was protected by a profil administrator

Thanks

[jhorber · Accepted solution]

Hello

If I understand, a feature has been used that set the login 'Administrator' as protected (read only).

As a consequence, you canned reset its password using Administration.exe.

It is difficult to help without knowing the feature that is involved.

Try to understand the feature that is involved in the protection and use the appropriate procedure to set it back to unprotected.

If you need assistance, please open a case so that we can perform further investigations.