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Web Site doesn't open diagrams or wrong ones

jangm
Trusted Contributor

Using MEGA Process HOPEX V1R3

 

I have generated web site with default settings. After opening in browser I go to big main diagram with about 70 organizational processes. Clicking on red process box with little squares indicating there is a diagram opens nothing - blank page, completely wrong diagram or just stays on main page. There is not a single correct link. I have never had such a problem on other Mega installations and versions.

 

Did post generation check which says:

 

The web site Procesna Arhitektura has been correctly generated.

########################################################

Result of the Web site Procesna Arhitektura check

Date : 9.9.2016 10:41:48

Number of wrong files or folders : 0

########################################################

 

I have deleted site, generated new one, tried to open on another computer, different browser, same problem. Diagrams in Mega are ok and I see no problems there, I can open everything.

What is the problem?

 

thanks,

jang

2 Replies

jangm
Trusted Contributor

Yes, I have used standard Enterprise portal, just plain default settings.

 

We had some issues by enabling web access for Mega, so support was doing some patching to make it work. Maybe current issue has something to do with that.

 

I will open a case, thanks.

 

jang

jhorber
MEGA
MEGA

Hello jangm

 

If this is related to a static web site based on a custom template, please see with who designed it

 

Otherwise (if you have used the standard web site template 'Enterprise Portal') this is not a known issue.
Please open a case so that we can perform further investigations.

Jerome