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SQL error: Cannot insert duplicate row in object

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LMeden
MEGA Partner
MEGA Partner

‎26-06-2013 10:04 AM

Hi,

 

I received this image from a customer with the following description: 

 

I have a problem in adding a new user profile into MEGA admin.

I am getting this error message as duplicate key row, but I am not able to see if the user is already available.

 

 

Does anyone know what might be the solution to this error?

 

01error.png

 

Thanks

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LMeden
MEGA Partner
MEGA Partner
In response to jhorber

‎26-06-2013 10:14 AM

Thanks for the reply.

 

Lars

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jhorber
MEGA
MEGA

‎26-06-2013 10:10 AM

Hello LMeden

 

This is a technical error that requires investigations with MEGA R&D and possibly analysis of data stored in SQL Server

 

Please open a case in technical support on behalf of the customer

http://community.mega.com/t5/custom/page/page-id/mega-support-case

 

Jerome
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