‎26-07-2018 02:52 PM
Hi community,
We have an issue with Mega supervisor licence. In fact, the first user who get connected to Mega Architecture, take the licence of Mega Supervisor too. Despite that no body is using it.
And when the user close Mega Architecture both licences are released (architecture and supervisor).
We are using hopex V1R3 CP16.
Please how can we fixe this issue.
Best resgards.
Asmaa
Solved! Go to Solution.
‎02-08-2018 02:08 PM
Hello
If you consider there is an error please open a case so that we can perform further investigations.
This is the official process.
‎02-08-2018 12:24 PM
Hi Sashidhar,
Thank you for your reply. I did what you suggested and solved the problem.
However, i think its a bug in Mega. because the licence of a product should be taken only when it is used.
Best resgards
Asmaa
‎30-07-2018 01:18 PM
Asmaa,
You can create new profile which isolates **** and SUP , And assign those profiles to respective users based on there need.
Regards,
sashidhar