‎31-03-2016 02:47 PM
Hi Community,
Mega tool is shutting down abnormally while saving the digram image in network folder.
We have a shared network drive (Lets say Mydrive), If I try to save diagram in Mydrive (not in subfolders) it is working fine.
If I try to save the same image in nested folders (lets say 6th level), the tool is shutting down.
I dont see any error log in log file.
Can any one tell me what would be the reason behind this. or any one guiode me where I can see tool crash log in installation folder (or something like that).
Thanks in advance.
Solved! Go to Solution.
‎31-03-2016 03:14 PM - edited ‎08-04-2016 03:36 PM
Hello Colruyt team
This not a known issue for Technical Support.
If the issue persist and if you cannot avoid to save the image on this folder, please open a case so that we can perform further investigations.
It will be necesary to specify