Error in Scheduler service

[asantillo]

Hello community,

have you ever encountered this error :

"Error in Scheduler service : Trying to reload triggers while scheduler is not running" ?

When I try to schedule the implamantation of an assessment session, the system gives this error.

The services, are available .... 

Ragards

[dingalls]

Hi Andrea,

Ideally yes, you should perform this on all your repositories (including SystemDB) for the enviornment in question.

Let me know if this fixes the issue for you or not.

David

[asantillo]

Hi David,

thanks for your reply.

A question, this cleaning ,do I have to do it on the SystemDB?

Because I have to enable the scheduler on a different scheme from the system.

Andrea

[dingalls]

Hi Andrea,

Im not sure if you've had a chance to work with Support yet but i saw this post and wanted to chime in as i have just encountered this error recently. Have you run a RDBMS cleanup recently? If not i would recommend running it in Administration as shown in the attached image. I just worked a case where this ended up being the solution for that exact error with the Scheduler service. 

Regards,

David

[asantillo]

Hello Jerome,

thanks for you reply.

I turned the case to the support because I keep seeing the error.

Regards

Andrea

[jhorber]

Hello 

Check that SSP service is started

Check that scheduler is started (status 'running') in Administration, Scheduler control panel. see image