I am enrolled in an e-learning course, who is my point of contact?
Your point of contact can be your local Training Coordinator or Account Manager.
You can find the list of the local Training Coordinators with their email contact in the Knowledge Base of the e-learning platform (iSpring).
I am stuck in an exercise / HOPEX is not behaving as expected.
First, please watch the video provided at the end of the exercise and follow the steps.
If something doesn't work as expected, please contact your local Training Coordinator or Account Manager. We will do our best to assist you in a short notice.
I cannot launch HOPEX.
First, please check with your IT department if you meet all the technical prerequisites. You can find the reference document in the Knowledge Base in the e-learning platform (iSpring).
If the HOPEX Store or the Training Instance is still not responding, please contact your local Training Coordinator or Account Manager.
