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access problem HOPEX V3

vitalis
MEGA Partner
MEGA Partner

Hello,

i try to give a new profile(Entroprise architect) to user in an environment migrated from mega 2009 to HOPEX V3,
but he can not access because the new profile does not appear in the list of profiles available to access.
Any suggestions?

3 Replies

Hi Vitalis,

 

Have you confirmed that you have all the products that are listed in the Enterprise Architect command line available to you in your V3 license file?

Also please check the properties of the Enterprise Architect profile and confirm that "Assignable = Yes" and "Profile Display = Always" (see attached).

 

Thanks

 

 

 

Hi,

yes i have a V3 license.

In user management i have three entreprise architect profiles:

- entreprise architect(standard)

- depricated entreprise architect

- (1 architecte d'entroprise) profile migrated with environment

when i gave the migrated one(profile) i can access to Hopex, when i gave the standard one it does not appear in the list and i can not access to Hopex

you will find here  attached  the document with screenshots

png
MEGA
MEGA

Hi,

 

Do you see 2 enterprise architect profiles? I think there is a deprecated enterprise architect profile in V3 (see attachment). Make sure you assign the non deprecated one. Also do you have a new license for your V3?

 

Thanks,

Philip