GraphiQL: Introspection is not allowed error

[abaidas]

Hi Community,

We recently installed the HOPEX GraphQL IDE module. The access to the tool is working but we got the error "Introspection is not allowed" . 

We are using Hopex V5 CP7. 

Thank you for your help.

Best regards,

Asmaa

[AHassan]

Hi,

The full page is not visible in you attached screenshot but I assume it matches with the below standard welcome page:

I don't think, it will be an issue since you can run the queries and see the results.

But I would suggest to use browser in the incognito mode or you can also clear your browser's cache or application cookies. I hope this will help.

[abaidas]

Hello,

Thank you for your reply.

We didn't run "environment automatic update" after downloading the GraphQL IDE module.

I did after your answer, but the problem persist.

The query is working and it returns the list of available applications.

[AHassan]

Hello,

Could you please confirm if the "environment automatic update" was run after downloading the GraphQL IDE module?

You can also try to run this command, if this shows anything:
{
application{
name}
}