IIS SSP while restoring back to V1R3 cp17 from V2R1

[manank4]

SSP doesnt start, when we reverted back from V2R1 to V1r3 CP17. the error logs states as below

#Supervision File: C:\Windows\TEMP\SSPSPRVS04-10-19.TXT

15:49:04               -              -              info        -              0x16f0   "Starting MEGA Site Service Provider"    -              -              -              -                -              -              -              -              -             

15:49:04               -              -              info        -              0x16f0   "Mega Site Service Provider Is Active, starting environments.."  -                -              -              -              -              -              -              -              -             

15:49:04               -              -              info        -              0x16f0   "MEGA SSP - CreateObject"        -              -              -              -              -                -              -              -              -             

15:49:04               "mwsspmain.cpp"           1088       com       0x80029c4a         0x16f0   "Error loading type library/DLL."                -                -              -              -              -              -              -              -              -             

15:49:04               -              -              error      -              0x16f0   "MEGA Connection failed"          -              -              -              -              -                -              -              -              -             

15:49:04               "mwsspmain.cpp"           672         trace      0              0x16f0   -              -              -              -              -              -              -                -              -              -             

15:49:04               "mwsspmain.cpp"           2376       trace      0              0x16f0   -              -              -              -              -              -              -                -              -              -             

15:49:04               "mwsspmain.cpp"           3523       trace      0              0x16f0   -              -              -              -              -              -              -                -              -              -             

15:49:04               -              -              info        -              0x16f0   "started"             -              -              -              -              -              -              -                -              -             

15:49:04               -              -              info        -              0x17cc   "process ended"              -              -              -              -              -              -                -              -              -             

Appreciate a support response.

Regards,

MK

[manank4]

Thank you Jerome, we wfound ou it was issue with the registry. we cleared it and restarted the services and it worked.

[jhorber]

Hello 

Note that HOPEX V1R3 is no longer supported.

Recommendation

• Uninstall
• Remove all HOPEX related settings in IIS, regitry
• Reinstall