Cant edit some diagrams

[czarur]

Hello,

In some diagrams HOPEX let me to edit them and in others it doesn’t, I checked the permissions and its ok.

It only lets me edit some diagrams and others don’t  even if they are of the same type.

It gives me this error: error Private: 0x00006044: mwnddraw.cpp(2180).

Regards.

[dingalls]

If you have tried all the recommendations listed here and are still encountering the issue please feel free to open a Support Case so that we may investigate the issue further for you.

Thanks,

David 

[AHassan]

Can any other user change this diagram?

There could be a couple of reasons, that you cannot change this diagram:

1. Writing Access permissions on the diagram - your users needs to have correct permissions to change the digram - check the protection tab on the properties of the digram and also the writing access permission which this user has..

2. Run the report to see if this digram is locked by another user... you can run this report both from HOPEX.exe and Administration.exe

[czarur]

Yes, here it is.

[AHassan]

Hi,
When you try to change the digram, what errror you get on UI? Pls share screenshot of the error.

[czarur]

Hello,

No, those diagrams were created by mi coworkers and none has them open.

Regards

[mjimenez]

HI Sr.

For the diagram that you can not access, did you create that diagram?

Please make sure no one has the diagram open on a workspace.

Regards,

Merv