How to delete protected objects in sandbox Environment?

[jangm]

I am working on DEMO repository in Sandbox6 environment because I want to prepare demo processes in HOPEX V4 for a client to show them new possibilities. After dispatch all my objects are protected and I can't delete nothing because all objects are protected. How to remove protection and enable deletion?

[jangm]

No, that is the problem, so I can't solve it 🙂
I will raise a support ticket...

jang

[jangm]

But I don't have that login, highest is Process functional administrator. It's hosted Sandbox environment on demomega.com, so I've already asked for this to be enabled.

thanks,

jang

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• Hi hsoeqaard. You are correct. I have logged in with HOPEX Administrator profile in the web and was able to change the setting as well. 
• Hi Jang, do you have "Hopex Administrator profile" assigned to you?

-Philip

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Hi Jang,

Sure. If the Admin of the hosted server has any questions, please let me know. Also feel free to submit a Support Ticket via Community if needed immediately attention and we will be happy to assist you. 

Thanks and have a great day!

-Philip

[hsoegaard]

Hi,

In the web client, uou have to log in as Hopex Administrator. Here you can change the Environment Options - and here you can change the option to delete objects that has been dispatched.

[jangm]

I will try to find out and ask.Thanks for you help.

jang

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Hi Jang,

Correct, you can not change that setting in web interface. Do you know who is hosting the server and have access to the thick client / Hopex Administration?

Thanks,

Philip

[jangm]

Hi Philip,

I have only web interface and tried before to change Repository option, but can't. It looks like this:

jang

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Hi Jangm,

Check if you have this option enabled in your setting. If not, then select "authorize" and see if you can delete the objects. Please let me know. Thanks!

-Philip