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Business & IT Transformation Blog
Read expert views on the newest business and IT transformation trends.
illu-blog-Brexit.jpg
Digital Transformation

What does Brexit have in common with an end of life announcement?

In a similar way to the Brexit process as the UK leaves the European Union, the IT industry is, by nature, a dynamic landscape that sets and responds to ever-evolving consumer and business demands. Both are hugely complex, continuously fluctuating, and of vital importance.

RD_UK
yesterday
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101
illu-blog-ITPM.jpg
IT Strategy Delivery

How ITPM and ITSM together create value for IT departments

Implementing an IT service management (ITSM) practice has helped many IT departments transform to a new IT operating model. However, many IT departments still struggle to streamline operations. And coping with expectations of business groups is challenging because IT doesn’t always have the business view of what these groups need or want from IT, or how they are using the resources.  

gabrielg
Friday
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369
illu-blog-influence-people-choice-of-car.jpg
Digital Transformation

What influences peoples’ choice of car? It’s all about the car, surely?

My family have long been Japanese car fans – the quality of the kit, the designs and the whole ethos that goes into the Japanese models means that it’s a no brainer for us. We’ve had all types of Japanese cars. They all are reliable, work and are well screwed together. 

LClark
3 weeks ago
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439
illu-blog-Enabling and governing new customer experience.jpg
Digital Transformation

Enabling & Governing the New Customer Experience

Going digital gives organizations’ an opportunity to change the customer experience. This may be through improvements in the touch and feel, the process itself or maybe the actual business model. It might be all three, but this opportunity is going to give more control to the customer. This poses a challenge for organizations to plan and model these interactions in a new way with new methods, tools and techniques. On the surface these seems exciting, but there are a lot of moving parts to plan. Modeling these interactions is a great way to plan for better outcomes for all parties. See the figure below for a diagram of the most critical interactions to model.

jimsinur
a month ago
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276
Digitize your business or die
Digital Transformation

Digitalize your business … or die!

The term “digitize” refers to converting an object (image, sound, video) into digital form. When a business leverages digital resources and takes on a digital mindset, it is “digitalizing” the business. Digitalizing business has actually become vital for companies that were established before the digital age, just as digitizing was important for the music and videos of earlier times.

gabrielg
16 February 2017
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565
Digital Transformation

Internet of Things and Retail Industry: The Perfect Combination

According to a recent Accenture Study: “consumer adoption of Internet of Things (IoT)  devices is expected to rise quickly: nearly two-thirds of consumers intend to purchase a connected home device by 2019, while ownership of wearable technology is expected to double year in the year. The proliferation of connected devices coupled with improved, less-expensive technology platforms and adoption of common standards will only increase the rapid growth of IoT-enabled capabilities across industries. And the IoT will be particularly disruptive to the retail industry.”

gabrielg
10 February 2017
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178