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This article regards organizations using BDNA import. 

Flexera changed recently the protocol used for the connection.
This explains the errors met in the past weeks from middle of May 2021.


A hotfix is available to help customers using BDNA interface resume operations quickly.

Hotfix consists in updating a .Jar file and a configuration file.

See internal KB 00009677 in HOPEX Knowledge Base



  • To save time, the packaging and the installation procedure is different than the usual procedure for hotfixes (MSP package).
  • The fix will be included in future CPs.
  • Hotfixes with usual packaging can be made upon request for recent CPs.
  • You can discuss with Technical Support to get further assistance