(Instance is Version Hopex v1R3 CP11) Our installation has an issue with ITPM Application Assessments not being displayed in the web or windows client. There is a Solution identified for this problem Solution Number: 00005532 Solution Title: Unexpected issues regarding direct assessment values (Solution ITPM) In the properties of an application, tab 'Assessement', new assessment values can be created (click on button 'New') but are not displayed in the list. The Solution says run the process in KB 00003025 but this states that it does not work with with HOPEX V1R2 A fix is expected (CR 41654, 41765) I have tried the process but it has not worked on our instance - so is this a known issue for the version we have. Also - is there a way to access CRs via the forum?
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We have applied CP11 to Hopex V1R3 CP10 The options under the Tools Menu option are no longer shown for a Mega Administrator All other Menu items are OK and the Tools options are available for EA and from Administration.exe. Is this a known issue, has anyone else experioenced this? See attached.
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Note that in standard HOPEX installation a certificate is installed with expiration on 3rd of February 2020. If your installation cease to work, please have your administrator sign-in and download the new certificate. Thank you for your understanding. Download Certificate+