About François

François · ‎16-10-2018

Hello, Documentation is now online. Please consult information directly in Online Doc V1R3

François · ‎20-09-2016

Hello, Please contact your account manager or sales contact MEGA for further information on Hopex Roadmap. Bye.

François · ‎02-06-2015

Hello, You have also a section page 51 in the documentation RDBMS Repository Installation Guide HOPEX V1R2 Regards.

François · ‎03-07-2013

Software Support HandBook The MEGA Software Support HandBook gives a description of the services provided by MEGA Support and a guideline to interaction with the MEGA Support team. This Handbook is available in English. Version/Release Lifecycle Description of Maintenance Phases Full Support Support on Deployment, Issues, Bugs (errors) Functional changes New functional features and products Error fixes. Limited Support Support on Bugs (errors) Fix provided ONLY on critical incident. CP are delivered only for supported Releases (Full/Limited Support). Release Lifecycle Start Date Full Support End Date Limited Support End Date Custom Support End Date Notes HOPEX V3 18/07/2019 31/12/2021 30/06/2022 Not Available HOPEX V2R1 U03 17/10/2017 30/09/2020 31/12/2020 Not available HOPEX V2 13/07/2016 31/03/2019 30/09/2019 Not available NOTE: Custom support may be available for some Releases and/or solutions only and it’s subject to case by case approval from MEGA. Customers with a valid Maintenance and Support agreement might request Custom Support through their account managers. The intent of Custom Support is to provide Customers with additional time to plan and complete the upgrade to a fully supported HOPEX Release. Being on the latest available CP of the Release is a prerequisite for Custom Support. Versions/Releases not supported HOPEX V1R3 HOPEX V1R2 HOPEX V1R1 MEGA 2009, MEGA 2007, MEGA 2005, MEGA 6.1

François · ‎04-10-2012

Hello, One other thing which can be done to try understanding your issue is to use tools like firebug or chrome debug on the server down. You will then see if request are timeout, or in error, which error maybe. At this step it could be an issue on IIS server, ASP.net, Java... See you.

François · ‎02-10-2012

Hello, As the error occur on a minimized file it is not possible to give you a resolution. We need to get some more information: Did you try with an another Browser like Firefox, or version like IE9? Is this occur on one object or all objects? Is Advisor customized or standard template? Do you have a scenario to reproduce the error? Finally, CP6 is not the latest for version 2009 SP5, all our investigation and fixes are delivered on the lastest CP. Please consult http://www.mega.com/support/?mega_72&downloads&service_pack_5&cp_history See you.

François · ‎19-09-2012

Hello, It depend on the version you use. Before MEGA 2009 SP5 CP7 R7 Diagram display is made with Java code and toolbar is not embeded. The URL is not stable neither In MEGA 2009 SP5 CP7 R7, URL is stable, Toolbar and diagram are on a same page. It still a specific development. See you.

François · ‎18-09-2012

Hello, To view Diagram or toolbar, Advisor authentification is mandatory. You cannot avoid this step but you can write code in which authentification is embeded in your link system... See you.

François · ‎18-09-2012

Hello, Basically, what MEGA receive is not correctly formated. In your example, "Jérôme". Mega is expecting "6a e9 72 f4 6d 65" in Hexa for "jérôme". You should debug your code, for example check in List[i].Name that you have the value expected. Then you will be able to find out that during your collection, values have change. See you.

François · ‎03-09-2012

Hello, Please read the technical article Diagram API Tutorial EN.pdf. or/and Diagram Layout with _DrawingTextFormat EN.pdf. These documents are available for MEGA 2009 SP5. See you.

François · ‎03-09-2012

Hello, Commands are rejected and ignored. Since MEGA 2009 SP5 CP1, the issue is resolved as the correction has been delivered. See you.

François · ‎03-09-2012

Hello, Please read the KB 2584: http://community.mega.com/t5/custom/page/page-id/mega-kb-solution?sid=50120000000mr1GAAQ "A development project is launched to build an application using MEGA API script. It is necessary is identify the requirements for the development environment. Development environment requirements MEGA development environment is comprised of: - Local MEGA installation See standalone deployment mode - MEGA license. It should include MEGA Exchange - API and the other MEGA products providing the metamodel and the components used. - Software development environment (IDE) Example: MS Visual Studio..." Also the MEGA Exchange API.pdf is available for more information. See you.

François · ‎03-08-2012

Hello, Here the KB article related to your subject. http://community.mega.com/t5/custom/page/page-id/mega-kb-solution?sid=50120000000mqPMAAY See you.

François · ‎26-07-2012

Hello Leslie, Are Stored procedures have been run from the beginning of the existence of the database? For information : http://community.mega.com/t5/custom/page/page-id/mega-kb-solution?sid=50120000000mrAiAAI If not that mean your storage space has increase and represent 25GB PHYSICALLY" now. But this doesn't mean LOGICALLY you have 25GB of Data. There is a functionnality on SQL Server called "shrink database" or autoshrink" For example see KB : http://support.microsoft.com/kb/315512/en-us You can also search on the web "shrink database SQL server" See you.

François · ‎25-07-2012

Hello, Ok, As the error does not involve the MEGA software only Microsoft can provide a fix if needed on this issue. Please keep us informed if the situation still the same. See you.

François · ‎28-06-2012

Hello, You will find more information on this subject on MEGA website: repository_transfer_pull.zip repository_transfer_pull.zip – Resources (20.9 KB) repository_transfer_push.zip repository_transfer_push.zip – Resources (41.4 KB) repository_transfer_pull.pdf repository_transfer_pull.pdf – This article explains how to configure transfer of data (pull) between two MEGA repositories with MEGA Teamwork. (759 KB) repository_transfer_push.pdf repository_transfer_push.pdf – This article explains how to configure transfer of data (push) between two MEGA repositories with MEGA Teamwork. (860 KB) see you.

François · ‎18-06-2012

Hello Monique, Normal behavior on locks, is that they are purged when transaction is dispatch. Here is the article on API & Locks management for information. http://community.mega.com/t5/custom/page/page-id/mega-kb-solution?sid=50120000000mqvLAAQ About your request on API which can purge locks on repository (globally) we have raised an enhancement request: R-000425 Please post more information on your subject if you have information to provide. See you.

François · ‎07-06-2012

Hello, Thank you for your post. Can you join to your topic screenshot for a better understanding. Waiting for your return. See you.

François · ‎31-05-2012

Here is a second document where information are up to date. ATTENTION : this document is valid until MEGA 2009 SP5 CP6 See you.

François · ‎31-05-2012

Hello, The document "MEGA Advisor User Management MEGA 2009 SP5 EN.pdf" is available on our website http://www.mega.com/support/?mega_72&documentation&service_pack_5&_en&technical_articles It contains main information regarding user mapping and user management in MEGA 2009 SP5. See you.

François · ‎30-05-2012

Thanks. I will try this as it is recommended also on the web for this kind of issue.

François · ‎30-05-2012

Hi, A customer has reported the following error when they try to run the Visio Import: "Failed to load control MSFlexGrid' from msflxgrd.ocx. Your version of msflxgrd.ocx may be outdated. Make sure you are using the version of the control that was provided with your application." Can you provide guidance on fixing this please? I have asked them to register the version of the .ocx that is located in the MEGA System directory. Anything else you can suggest?

François · ‎02-05-2012

Hello, Please read this KB: http://community.mega.com/t5/custom/page/page-id/mega-kb-solution?sid=501D0000000zOFDIA2 Also the latest CP6 include improvment on MEGA dispatch. http://www.mega.com/support/?mega_72&downloads&service_pack_5&current_cp See you.

François · ‎24-04-2012

Hello, I have found information regarding my subject The right are described on the RDBMS deployment guide page 15 User privileges The Oracle user requires the following privileges for the database instance: GRANT CREATE SESSION TO <MEGAUSR>; GRANT CREATE TABLE TO <MEGAUSR>; GRANT SELECT on V_$SESSION to <MEGAUSR>; GRANT CREATE PROCEDURE TO <MEGAUSR>; For the diagnostic, the error is on TEST 2 (INSERT (LIGHT)): SQLException: ORA-01658: unable to create INITIAL extent for segment in tablespace USERS Another help will be on the error : ORA-01658 http://docs.oracle.com/cd/B14117_01/server.101/b10744/e1500.htm ORA-01658: unable to create INITIAL extent for segment in tablespace string Cause: Failed to find sufficient contiguous space to allocate INITIAL extent for segment being created. Action: Use ALTER TABLESPACE ADD DATAFILE to add additional space to the tablespace or retry with a smaller value for INITIAL See you

François · ‎24-04-2012

Hello, In tree, it is possible to configure things which allow you to be more comfortable in navigation. Please see this KB which refer to your subject: http://community.mega.com/t5/custom/page/page-id/mega-kb-solution?sid=50120000000mqXNAAY The search tool is also available in MEGA application if you need to search objects in all repository. See document MEGA Common Features.pdf for MEGA 2009 SP5 (page 117) See you.

François · ‎17-04-2012

Ok, I will apply this CP. Where is it available? Thanks.

François · ‎17-04-2012

Hell, Thanks for your answer.

François · ‎17-04-2012

Hello, Is Web site generation can be batched using API? Thanks.

François · ‎17-04-2012

Hello, We have an issues synchronizing conceptual to logical from and to a datamodel -> database. While researching the issue I have come across this behavior in 2009 SP5 CP4 while duplicating any DataModel. The particular metaclass names and subtypes in the error log depend on the DataModel duplicated. This also occurs in their environment and any new environment created. * -- MEGA Session (MEGA 2009 Service Pack 5 patch 4 0725.3142) -- * Date: 2012/01/12 10:01:59 System : Windows Server 2008 R2 Service Pack 1 (Build 7601). IE: 8.0.7601.17514. Site : (c:\program files (x86)\mega\mega 2009 sp5\system) US PID(00000bdc) Location : C:\Users\AME\AppData\Local\Mega Thread(0880);gbmocccurs.cpp(1715) : error Private: 0x00008012 10:01:59 Meta Model definition error: MetaClass "Candidate Key" is not a subtype of "Com ponent Owned Element" for the MetaAssociationEnd "Component.Component Owned Element" An accompanying popup message appears displaying the error as well and the duplication does not occur.

François · ‎17-04-2012

Hello, We have created a user, assigning the outlined authorizations from the RDBMS guide (Page 15 “User Privileges”). They utilized Oracle SQL Developer, with an admin user (according to the end user. The Oracle user utilized for the diagnostics test was not created by the DBA but the “Administrator user” created by the customer’s Oracle DBA. Just wanted to be sure you were aware.) to assign the outlined rights. With that said, we had run into a problem performing the “Test Grants” function. The customer eventually configured the user to get us passed that. The overall issue we are encountering here, is the inability to reorganize an existing GBMS based environment. It seems that the outlined permissions from our deployment guide isn’t enough and our customer cannot grant the MEGA user sysadmin rights. According to our DBA, we need to be very explicit as to our Oracle User permissions so they can set up the user accordingly. I assumed there must be some rights missing seeing as how I failed an attempt at reorganizing a data repository and cannot seem to perform some of the tests in the diagnostics utility. Could you provide us with the exact privileges an Oracle user requires to reorganize and work in MEGA? Thank you very much

Date Registered	‎05-04-2012 11:16 AM
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