Hopex users canot login due to license: there is no token available for LAN V2R1

[Sysadmin]

hello , 

i'm facing:
Hopex users canot login due to license: there is no token available for LAN V2R1

please help

[dingalls · Accepted solution]

Hello,

When you look at your license file what is the value for (LAN) HOPEX MainUser?

If you launch Licensing.exe is the user that is having this issue a "Possible User" for the LAN module?