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Pregunta sobre error

DanielRojas
MEGA Partner
MEGA Partner

¡Hola!

Resulta que estaba instalando una licencia en Hopex cliente y en cierto momento me generó el siguiente error de instalación de licencia en el servidor del cliente. ¿De pronto le ha sucedido a alguien esta situación? ¿Por qué sale este error o que configuración debe tener? Cabe resaltar que se pudo instalar, el usuario puede ingresar, pero reporta este error

DanielRojas_1-1758042074424.png

 

1 Reply

AHas
MEGA Partner
MEGA Partner

Hello,

It shows that you are missing CBTR product on this license file which you previously had on the old license file - this might be because you have received a new license file.

You previously had a license file with CBTR license on this client but the new file doesn't have CBTR anymore - there is no harm, you can use this file, it is just you will not be able to use CBTR license.

Every time you install a license, it creates some folders (with all the products in the license file) on the UNC path. If you install a new license file which is missing some products, you will see this warning message.