‎31-10-2024 08:30 PM
There are two elements of a customer journey that I would like to display in the diagram but are not displayed by default:
1. Under the characteristics tab of the Customer Journey object, the description can be filled out but does not populate anywhere on the diagram by default - is there a way to manually add this?
2. When filling information to the "Steps" in the Tabular view (image below for context), there is a "How?" section where you can add text. This text does not display anywhere other than in the tabular view - is there a way to display this in the diagram manually?
a month ago
Hi @amcnerney
This will require a customization of the shape to complete what you want.
The text will only show in Tabular view and on the Characteristics page of the Step object.