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Customer Journeys - "How?" and Description

amcnerney
Super Contributor

There are two elements of a customer journey that I would like to display in the diagram but are not displayed by default:

1. Under the characteristics tab of the Customer Journey object, the description can be filled out but does not populate anywhere on the diagram by default - is there a way to manually add this?

2. When filling information to the "Steps"  in the Tabular view (image below for context), there is a "How?" section where you can add text. This text does not display anywhere other than in the tabular view - is there a way to display this in the diagram manually?

amcnerney_0-1730403042427.png

 

 

1 Reply

LMeden
MEGA Partner
MEGA Partner

Hi @amcnerney 
This will require a customization of the shape to complete what you want.
The text will only show in Tabular view and on the Characteristics page of the Step object.