Case Portal not rendering

[pwhitfield]

The Case Portal isn't working for me - it's throwing the following console error:

Refused to execute script from 'https://apics.mega.com/community/proxy.aspx?callback=jQuery351035768912720188184_1736195841521&mgun=...' because its MIME type ('application/jsonp') is not executable, and strict MIME type checking is enabled.

Has anyone experienced/resolved this issue?

[pwhitfield]

Yes, I can log onto community.mega.com. When I try to go to the Case portal, it begins to render and then ends up displaying as per the attached screenshot. The console shows the error I included in the original post.

Thanks!

[jcamara]

Hi,

Based on your description, it sounds like you're able to log onto the community site but not to the specific sections related to case portal (case review/creation), is that correct?

If so, I can see that your community account has not yet been enabled to create cases.

If you can answer my question above I'll certainly work with your MEGA accout manager to resolve.

Thanks.