It has been observed that HOPEX platform's execution can fail depending on the installed version of the C++ runtimes, specifically the Visual C++ redistributable (x64).
For example, with Visual C++ redistributable (x64) version 14.50.35719 installed, HOPEX 6.1 SP2 does not run.
This indicates that the latest versions of the C++ runtimes (V14 for Visual Studio 2017–2026) are not compatible with recent versions of HOPEX.
Therefore, updating the C++ runtimes must be approached with caution, as some runtimes within version 14.X are incompatible with recent versions of HOPEX.
To assist you, here are the compatible versions for different HOPEX versions:
- HOPEX 6.2.1: Visual C++ redistributable (x64) version 14.3.X and higher
- HOPEX 6.2: Visual C++ redistributable (x64) version 14.4.X and lower
- HOPEX 6.1: Visual C++ redistributable (x64) version 14.4.X and lower
- HOPEX 6.0: Visual C++ redistributable (x64) version 14.4.X and lower
If you need to uninstall any C++ runtimes, you can do so from the Control Panel under Programs and Features. A machine restart might be required after uninstallation.
Feel free to reach out if you have any further questions or need additional clarification
