Integrating with ServiceNow CMDB

[afreas]

Anyone out there have a cookbook for integration between ServiceNow and Hopex?  Looking for ServiceNow to be the system of record for the most part and having that content sync over in to Hopex on a frequent basis. 

Thanks much. 
 Art

[oguimard]

Hello,

If you are in V3/V4 you can learn more about such subject here : https://community.mega.com/t5/Add-On-V3-V4/Service-Now-integration/td-p/21383

If you are in V5 you can learn more here : https://store.mega.com/modules/details/integration.servicenow?prerelease=False

[afreas]

Great links!  We are in V5.  Is there any detailed documentation on the field mapping?

                    Art 

[oguimard]

Hello,

You can watch some recording of previous webinar :

• Overview : https://youtu.be/xsaQ4QonVtg 
• Detailled presentation : https://youtu.be/7YENLl3GbBg
• installation process : https://youtu.be/J9DKThY8ARg 

Attached :

• sample Excel file to do mapping with service now. 
• the slide you see in those videos