cancel
Showing results for 
Search instead for 
Did you mean: 

"Mapping failed: OK" error on web client

Occasional Contributor

"Mapping failed: OK" error on web client

Hello,

 

We've been using MEGA V1R13 and we've started receiving an error "Mapping Failed: OK" on the Web Client when users try to login.

 

Users of the Windows client can login.

 

Please advise.

 

1 Reply
MEGA

Re: "Mapping failed: OK" error on web client

Hello

 

'Mapping failed' usually means no profile could be identified during the login process.

This prevents connexion.
Please Open a case so that we can perform further investigations.

Jerome