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Unable to add pages/generate sites for a couple of sites

New Contributor

Unable to add pages/generate sites for a couple of sites

I have several sites defined in MEGA, but a couple of them do not allow me to add pages or to deploy the site. I believe I was able to do this with the sites before, and I can still do it for all the other sites. One of the sites I know one other person who can generate the site, while the other none of us are able to generate any more.

 

Is there any "hickup" or something blocking changes to the site? Or blocking generation of site?

 

And... maybe more important;

 

Is there a way to enable editing and generation again?

 

 

Regards,

 

Christian

2 REPLIES
MEGA

Re: Unable to add pages/generate sites for a couple of sites

Hello Christian

 

This is surprising.

I propose you open a case with MEGA support for further investigations.

You can use this form form

Jerome
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MEGA

Re: Unable to add pages/generate sites for a couple of sites

Hi,

 

Normally a MEGA web site behaves with this way if someone is being changed by a second person (connected in transaction mode) or simply you don't have the right to change the definition of these web sites due to some f access permission on them.

 

I suggest you to check if:

You have the highest permission level : Authorization and confidentiality level

There is no active transaction or a lock on these web sites that has been set from another transaction

 

If although these actions, the issue remains, you can delete these websites and create new ones from the web site templates associated.

 

Mohamed