cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to Unlock Diagram object

Solved
Contributor

Unable to Unlock Diagram object

Hello,

 

I am trying to unlock a diagram of a user other than me (I have admin privileges and the ability to unlock objects) in our MEGA V1R13 CP13 environment, however when I locate the diagram that is to be unlocked in the View Locks tool (from MEGA Windows client or from the MEGA Adminstration tool), it has a red lock icon next to it, and the "Unlock" right-click option is not enabled on the item.

 

I've read over many posts on locks, however I'm still confused as to why I am unable to unlock this item.

 

Please advise.

 

Tags (2)
2 Replies
MEGA

Re: Unable to Unlock Diagram object

Hello agreff

 

Lock management  varies a with storage

With GBMS storage, it is possible to unlock a lock in administration

With RDBMS storage, it is imposible to unlock or delete a lock as long as the related workspace is not dispatched or discarded

 

See KB 00002933 http://community.mega.com/t5/custom/page/page-id/mega-kb-solution?sid=50120000000mr6tAAA

 

 

Jerome
Contributor

Re: Unable to Unlock Diagram object

Thank you for the clarification Jerome.