We are trying to use a transparent icon (currently in .png format, can be converted if necessary) in a shape.
The problem is that when adding the .PNG to a shape in shape editor using the Insert > Shape menu entry, the transparent region is displayed in black, removing the transparency.
What type of image (rasterized) can be used so that the icon is transparent? Or is there a work-around?
Note that the shape isn't opaque itself so removing the transparency is not an option.
See here for a screenshot of the problem.
Solved! Go to Solution.
Can you open a support case so that we investiguate this further
You can use this form
Note that investigation will be performed on the last version (HOPEX V1R2).
Thanks for the suggestion.
We are on MEGA 2009 SP 5 CP 11, but opening a support case for this now.
I will update as soon as we get a solution.