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Service account for Mega Hopex installation

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Contributor

Service account for Mega Hopex installation

Hi,

 

Is there a way to update the functional account password used during Mega Hopex installation?

 

Thanks

Mehdi

6 Replies
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MEGA

Re: Service account for Mega Hopex installation

Hi Mehdi,,

You can change pw by going Computer Management.

Local Users and Group --> Users --> right click your "Impersonate user" --> Set Password

 

Let me know if that's what you are looking for.

 

Thanks.

Philip

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MEGA

Re: Service account for Mega Hopex installation

Hello,

 

The installation wizard does not allows to change the password.

 

In fact after installation there is no environment (systemDb) so it is not possible to defined a password.

 

It has to be perform when the environment is created.

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Contributor

Re: Service account for Mega Hopex installation

Thank you fort he quick reply.

 

Just to make sure we are talking about the same thing.

When installing Mega on a server, it request for a functional AD account to be provided with it password. If that service account have it password expired after 6 moths, can we updated somewhere in Mega?

 

Thanks

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png MEGA
MEGA

Re: Service account for Mega Hopex installation

You will not need to update anything in MEGA if the Impersonate User password expired or changed. You should be able to continue to use HOPEX.

 

Another option is to set "password never expires", if it is enable for you.

 

png_0-1578347952204.png

 

Thanks,

Philip

  

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Contributor

Re: Service account for Mega Hopex installation

Thank you very much for your help.

 

MEGA Partner

Re: Service account for Mega Hopex installation

Hi,

 

When the password for impersonate user is changed/expired/locked in AD or if this was a local account, the new password has to be updated in HOPEX otherwise when the SSP is restarted, HOPEX web client will stop working.

 

It is a good idea to set user's properties as "Password Never Expire" but if the password has expired or changed or account is locked then HOPEX will not work after the SSP is restarted.

 

Please use below KB to change the impersonate user's password after the installation of HOPEX.

 

https://community.mega.com/t5/custom/page/page-id/mega-kb-solution?sid=501D00000012X1gIAE