We have an Issue in Web Front .
Initially Hopex SSP was unable to recongise the License file and it was throiwng error stating that License is not installed.
Later , I found that the issue is because the Hopex SSP is running with Local System user and due to group policy restrictions it is unable to find read the License file , So i have change the log on user of service from Local User to FUnctional user .
Now , the SSP is running fine , I am able to Hopex Login page but after selecting the profile and after clicking login it throing up error stating that Server is Not available .
COuld some one help me out on this.
Solved! Go to Solution.
We are trying to run HopexV3 Cp2 in our DEV environment and we have the exact same issues, and we did the same steps as you did.
HopexV2R1 was running fine. ..(UAS never worked for us, so we changed again the DelegatedLogin value to 0 in web.config of Hopex (in inetpub) )
When you say functional user, I am assuming you are talking about impersonate user which needs to be a domain user (recommended), also have certain permissions and membership of the “IIS_IUSRS” group on the HOPEX server.
This user also needs to have certain permissions (as shown in the attached screenshot) on Installation folder, environment folder, temporary folder and also on the license folder (important) - see the attached screenshot.
Also when you have "changed the log on user of service from Local User to FUnctional user", you also have to change the users in application pool of IIS (scnreenshot attached).
I would also suggest to follow the installation document to find it anything else is missing.
The screenshot are helping to understand. Could you also share the screenshot of the impersonification users in windows ? In which group is it ?
In fact in your screenshot the application pool "HOPEX" is stopped. It happens when there is an issue with the impersonficiation user :
We also see in your IIS screenshot a weird element. The impersonification user for HOPEX and HOPEXMWAS are not the same : particularly weird to see "LocalSystem".
I'm sharing some screenshot of how my IIS application pool are configured as well as my impersonification user.