Recently Non-Admin users have been generating their own QA websites as per:
However on many occasions while the website generates and the process diagrams are rendored the hot spots created (that allow Sub-Process steps to be selected) are miss-aligned. Most are few hundred pixels to the right and a few hundred down.
This issue doesn't occur for any one with the supervisor licence and not all users.
The cause of such issues is often hard to identify.
According to support experience, various elements are considered (list is not exhaustive):
Try to play on these parameters
Is there any issue with Windows 10?
From the linked article:
Use standard Windows settings:
Display configuration can change with the version used.
Is there a set of standard settings recomended for Windows 10.
I have a client with similar issue. Next week I'm there to see what can be done, if I found something I will post it here.
Many things check with still no resolution.
1 out of 3 users can still generate a website without issues and no special settings or licenses we are aware of.
Are there any more suggestions out there?
by "hot spots", do you mean the indicator next to an object that shows there is a diagram describing it?
Is it possible some users may have additional status indicators activated on diagrams (in their options settings)? I remember a case of users having certain status indicators active in the navigation trees that caused a larger space between the icon and object name to be displayed (almost like the object name started with multiple blank spaces).
Reply no I am not refering to the status indicators.
"Hot Spot - An area of a graphics object, or a section of text, that activates a function when selected. Hot spots are particularly common in multimedia applications, where selecting a hot spot can make the application display a picture, run a video, or open a new window of information."
When a Mega diagram is rendored during generation it is formed of an image and a map of hotspots that allows the objects within the image to be selected.
The issue I have is that map is not aligned with the image.