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Mega Supervisor Hopex licence

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Occasional Contributor

Mega Supervisor Hopex licence

Hi community,

 

We have an issue with Mega supervisor licence. In fact, the first user who get connected to Mega Architecture, take the licence of Mega Supervisor too. Despite that no body is using it.

And when the user close Mega Architecture both licences are released (architecture and supervisor).

 

We are using hopex V1R3 CP16.

 

Please how can we fixe this issue.

 

Best resgards.

Asmaa

3 Replies
Highlighted
Occasional Contributor

Re: Mega Supervisor Hopex licence

Asmaa,

You can create new profile which isolates **** and SUP , And assign those profiles to respective users based on there need.

Regards,
sashidhar

Occasional Contributor

Re: Mega Supervisor Hopex licence

Hi Sashidhar,

 

Thank you for your reply. I did what you suggested and solved the problem.

However, i think its a bug in Mega. because the licence of a product should be taken only when it is used.

 

Best resgards

Asmaa

MEGA

Re: Mega Supervisor Hopex licence

Hello

 

If you consider there is an error please open a case so that we can perform further investigations.
This is the official process.

Jerome