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License problem

Occasional Contributor

License problem

Hi,

 

We are currently experiencing problems with our licenses .

 

Indeed , we are supposed to X token of licenses and N (N < X) users connected we have no access to these licenses.

 

Example: we have 5 licenses ARC , ARC 3 users logged asking and only 2 with this license .

 

You would know from where could come from this?

3 Replies
Contributor

Re: License problem

Try Cleanup from License utility if that does not work try reset license configurations.

Highlighted
Occasional Contributor

Re: License problem

what do you mean reset license configurations ?

MEGA

Re: License problem

Hello EBelouet 


Please open a case so that we can perform further investigations.

Jerome