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HOPEX Web - Receiving JSON Primitive error.

Occasional Contributor

HOPEX Web - Receiving JSON Primitive error.

When logging into HOPEX Web we are receiving the following error:

Authentication failed: Invalid JSON primitive: ERR044. (ERR044 - Session not Found : 000000000002)

 

The test user's configurations match a parallel invironment. The test user is allowed to access this environemnt via HOPEX Web. Both environments are on the same site.

1 Reply
MEGA

Re: HOPEX Web - Receiving JSON Primitive error.

Hello SFMegaTech

 

This error is very generic. It will be necessary to describe the context very specifically

 

For this I encourage you to open a case with technical support.

You can use this form http://community.mega.com/t5/custom/page/page-id/mega-support-case

Jerome