Hopex V2 installation with web front end. User enters a search phrase, Mega is working for 10-20 seconds and displays error:
Session is aborted and user has to login again. Any hints or should we open a support incident?
This type of error is typically caused by insuffient IIS settings. Please find the recommended settings below.
Idle Time-out (minutes)
Default IIS value: 20.
MEGA recommendation: keep 20.
Regular time interval (in minutes)
Default IIS value: 1740 (29 hours).
MEGA general recommendation: 0 (disabled)
For advanced case, customer can decide another settings
Scope of application
This applies to different IIS applications pools installed by HOPEX: