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Display resolution issue when generating web sites

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MEGA Partner

Display resolution issue when generating web sites

 

Hi,

 

I am having this issue when I generate a website on a specific “Windows Display Resolution” settings, it works fine but when I change resolution, I cannot open the diagrams.

 

I have to click in "no man's land" to open the diagram.

 

Please see the screenshots for more clarity.

 

My client has a very closed environment and they cannot set this resolution on all the client computers. Anyone has come across this issue?

 

Thanks

Asim

 

4 Replies
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MEGA

Re: Display resolution issue when generating web sites

Hello asimhassan 

 

Check if the zoom rate of the HTML browser is 100%

Jerome
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MEGA Partner

Re: Display resolution issue when generating web sites

Hi Jerome,

 

The zoom rate of web browser is set to 100% but still same problem.

 

I have realised that when the website is generated on a PC which has supported resolution, the website works fine on other PCs as well, even if those PCs do not have supported resolution.

 

So it only matters on the PC which is used to generate the website, that PC needs to have supported resolution settings. But this is kind of work around because the website should not be resolution dependant anyway.

 

Regards,

Asim

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MEGA

Re: Display resolution issue when generating web sites

Do we talk about clickable zone in pages displaying diagrams

 

Image generation is complex

By experience, various parameters can have an influence on the image format

  • Specifc screen resolution. Example: 1920 x 1200
  • Version of Windows.
  • Windows configuration.Ex: Use of large fonts.
  • Scale (reduction rate) in diagram.
  • Use of a diagram background. 
  • Activation of status fields.
  • Use of customized MEGA shapes.
  • RTF/HTML conversion components
Jerome
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MEGA Partner

Re: Display resolution issue when generating web sites

Hi,

 

Yes, I believe you are right there are many factors causing this clickable zone problem.

 

Regards,

Asim